African Safari Terms and Conditions
General booking conditions for Tour Packages:
Prices are based on prevailing tariffs at the time of publication of price lists and are subject to change without prior notice. The company and our service providers accept no responsibility for personal injury, delays, theft, illness, loss or damage to baggage or cancellation/alteration of travel itinerary due to forces of nature.
A deposit of 35% of the tour cost is required at the time of making the reservations and the balance to be received not later than 48 days before commencement of the tour. The company reserves the right not to confirm reservations if payment is not received in accordance to the reservations rules.
In the event cancellations once the reservations are confirmed, a written notice MUST received in advance and various charges will be applicable as follows:
- Between 48day to 30 days 30%
- Between 30 days to 15 days 55%
- Between 15 days to 7 days 75%
- Within 7 days hours 100%
In cases whereby we have issued your international flight ticket, they will be all subject to the international airlines cancellation rules which will be stated well in advance before ticket issuance.
All reservations are based on the clients room request in private baths/shower, throughout the Itinerary based on two persons sharing a double room and single rooms are available at a supplement charge. Accommodation is mainly reserved in Hotels, Lodges and Luxury tented camps.
Safari minibuses, with pop-up roofs, cars, four-wheel drive vehicles and seats on light aircraft for air safaris will be provided according to the itinerary and number of participants. English-speaking driver/guides are provided. Special couriers/Tour guides will be supplied on request at an extra charge.
ALTERATION TO TOURS:
The Company reserves the right to change any route or arrangements, due to bad weather conditions or other forces of nature, to offer substitutes of equal value, or to cancel the operation of any scheduled tour. The right is also reserved to decline to accept or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded.
Prices are based on rates and other costs prevailing at the time of publication of price lists and are subject to change without prior notice.
Rates include all expenses in connection with the vehicle and driver for the itinerary as set out, hotel/camp accommodation on full board basis while on safari unless specified otherwise. Government hotel tax and service charges and park entrance fees are included (unless quoted separately). Not included are any airfares (unless stipulated as part of an air safari itinerary), airport taxes, visas, gratuities, tips, beverages, laundry or other items of personal nature.
The Company and its agents act only as agents of the passenger in all matters relating to hotel accommodation, sightseeing, tours and transport. The laws of the country in which the tours takes place and not any other country shall govern the company's liability to passengers carried in its own vehicles. All claims are subject to the jurisdiction of the courts of the country in which the action arises. The Company reserves the right to employ sub-contractors for all or part of the services. The Company cannot be held responsible for loss or damage to baggage. Travel and Baggage insurance is strongly advised.